Commitment to Privacy: Your privacy is important to us. To better protect your privacy, we provide this policy explaining our online information practices and the choices you can make about the way your information is collected and used.
The Information We Collect:
The Company gathers information that is necessary to complete your orders for products and services. On the pages at our website where you can order products, make requests, or ask questions, we collect personal information from you, typically:
- Name, address, phone number, email address, and other contact information.
- Billing address and Payment Information.
- Shipping address and preferences.
We also collect, record, and maintain your browsing history, products viewed, products added to your cart, products ordered, and keep records of all orders placed and all correspondence between you and the Company for customer service, quality control, and order fulfillment.
If we cannot deliver the services requested of us because of the lack of necessary information, we may ask for additional information on a case-by-case basis.
We may collect non-identifying information, that is, information that cannot be traced to or associated with a specific individual or business entity.
The choice to provide us with any personal information is always yours.
The Way We Use Information
We use the information you provide when placing an order only to complete the order. We do not share this information with any outside third parties, except to the extent necessary to complete the order.
We also use the personal information provided by you to communicate with you. We use your return email addresses to reply to emails we receive. We use the email address you provide in your account to send you information about your order and your account, and also promotional emails if you subscribe to them. Such email addresses are not used for any other purposes and are not shared with any outside parties.
We use non-identifying information for statistical purposes and to enhance the usefulness of our website.
We never use or share the personal information provided to us online in ways unrelated to the ways described above without your consent or providing you an opportunity to opt out.
We may disclose some of your personal information to the authorities as the result of a legal proceeding only if there is a legitimate court order in our legal corporate jurisdiction.
We may also disclose your personal information when we are legally permitted and needed, as in cases when we need to collect a delinquent account, respond to a medical emergency, or when fraud or illegal activities are suspected.
Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
We do not store your financial data, i.e. your account numbers or card numbers, on our server when placing an order. All financial data is instantaneously transmitted to the merchant services company who is processing your payment and only stored on their servers which have much higher security standards which are appropriate to payment processors.
How You can Access or Correct Your Information
You can access or correct any factual errors in all your personal identifiable information that we collect online by logging into your account and changing your information or by contacting us via the Contact Us menu link on the website and requesting us to assist you. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or correcting errors.